AI & automation

Let AI answer customers and handle the admin

Practical AI for small businesses, set up for you by an AI engineer and explained in plain English. Start with one job, see the time it saves, then decide what next.

What I can set up for you

AI assistant for your website

from £349 + £20/month

Answers customer questions day and night, from your own prices, opening hours and services, and takes enquiries or booking requests while you work.

Example: A customer asks at 11pm "how much is a 3-bed end-of-tenancy clean?" and gets the price and a booking request form straight away.

  • Set up with your own information: prices, services, hours, areas and common questions
  • Passes anything it is not sure about to you, instead of guessing
  • You can read every conversation
  • Monthly fee covers the AI running costs for typical small-business use, updates to its answers and a monthly check
Ask about this

WhatsApp assistant

from £449 + £25/month

The same assistant inside WhatsApp, where many customers already message small businesses. It replies straight away and sends you the conversations that need you.

Example: A customer messages "are you open Sunday?" while you are busy with someone else, and gets the answer in seconds.

  • Works on a WhatsApp number for your business (I check the best set-up for your number first)
  • Instant answers to common questions, any time
  • Hands the chat to you when a person is needed
  • Monthly fee covers typical small-business use; very busy accounts get a quote first
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Admin automation

from £199

Hands repetitive admin to software: enquiries into one tidy list, instant replies, appointment reminders, invoices and receipts read into a spreadsheet, and draft replies to reviews.

Example: Every enquiry from your website and email lands in one spreadsheet, and the customer gets a friendly reply within a minute.

  • Priced per automation, so you start with the one that saves you most time
  • Works with tools you already use, like Gmail, Outlook, Google Sheets or Excel
  • Some automations need a small monthly running cost; you will know before we start
  • Shown to you step by step, so you know exactly what it does
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Ask-your-documents assistant

from £499 + £20/month

You and your staff ask questions in plain words and get answers only from your own documents, such as manuals, policies, price lists or past quotes.

Example: A new member of staff asks "what is our refund policy for deposits?" and gets the answer from your own policy document.

  • Answers only from your documents, and shows where each answer came from
  • Reads scanned PDFs as well as normal files
  • Private to your business
  • Monthly fee covers typical use, updates when your documents change, and a monthly check
Ask about this

Try it yourself

Chat with an example AI assistant

A cleaning company whose AI assistant answers customers and takes booking requests, while the owner is out cleaning. Ask it a price, book a clean, or ask something it cannot answer, and watch the behind-the-scenes panel.

Try the AI example

Quick sum

How much time could you get back?

Put in your own numbers. This is a simple estimate, not a promise.

That is about 39 hours a month, worth £780.

If AI and automation took over even half of it, you would get back about 19.5 hours and £390 every month.

Safe and in your control

AI that knows its limits

Answers only from your information

It uses your prices, services and documents, not guesses from the internet.

Hands over when unsure

Anything it cannot answer goes straight to you, instead of a made-up reply.

You see everything

Read every conversation, change its answers, or switch it off at any time.

Your data, handled with care

Set up to follow UK data protection law, with only the information it needs.

How we start

Start small, with one job

  1. 1

    You tell me where the time goes

    In a free chat, you tell me which questions, messages and paperwork eat your day.

  2. 2

    I show you what AI could do

    I suggest the one or two jobs that would save the most time, with a fixed price. If AI would not help, I say so.

  3. 3

    You try it before customers do

    You test the assistant or automation yourself, and I adjust it until you are happy.

  4. 4

    It goes to work

    It starts answering and sorting, and you get a short monthly check to keep it accurate.

Real AI I have built

Projects you can try today

More about these
Planck AI screenshot

AI research assistant

Planck AI

Ask it anything. It searches the web, reads PDFs and web pages, looks at images and runs code to work out the answer. If one AI provider stops working, it switches to another and carries on.

For your business: The same approach keeps a business assistant answering customers even when one AI service is down.

Try the live demo

CogniGraph screenshot

Talk to your documents

CogniGraph

Upload documents, including scanned PDFs, and ask questions about them. It answers only from passages it finds in your documents, and shows how the ideas connect on a 3D map.

For your business: Could be adapted so you and your staff get answers from your own manuals, policies or price lists.

Try the live demo

Questions about AI

What can AI actually do for a small business like mine?

The most useful jobs are the repetitive ones: answering the same customer questions, taking booking requests, turning messages into one tidy list, reading invoices and receipts, and drafting replies to reviews. In a free chat, I look at how you work and suggest the one or two things that would save you the most time. If AI would not help you, I will say so.

What if the AI gets something wrong?

AI can make mistakes, so I set it up to answer only from your own information, and to pass anything it is not sure about to you instead of guessing. You can read every conversation, change its answers, or switch it off at any time.

Will AI replace my staff?

That is not the aim. It takes over repetitive questions and paperwork, so you and your staff spend more time with customers and on the work you are paid for.

What happens to my customers’ data?

I use well-known AI providers, keep only the information the assistant needs, and set things up to follow UK data protection law (UK GDPR). Before you decide, I explain in plain words where the data goes and who can see it.

How much does AI cost to run each month?

The monthly fee shown with each AI service covers the AI running costs for typical small-business use, plus updates and a monthly check. If you expect very heavy use, I will quote that before we start, so the price never surprises you.

Find out what AI could do for you

Free chat, no obligation. Tell me where your time goes, and I will tell you honestly what AI could and could not do for your business.

Get a free quote Email me